Frequently Asked Questions
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All pre-orders will ship between the end of September and the middle of October. Regular availability will start mid-October.
We offer two shipping tiers within the US, Alaska and Hawaii included. Free shipping takes 3-4 days to most regions and expedited 1-2 Day shipping is a flat rate of $7.00. The stated time frame is accurate for 95% of the US. Some places may take
5-7 business days for free shipping and 2-3 for expedited. We automatically select the best carrier for your order. Our partners include UPS, USPS, Fed Ex and a few other local carriers.
We do offer shipping internationally too. The time and cost depends on your specific region. You can simply add the items you would like to your cart, enter in the required information and before payment is required you will see a full list of options with times and costs.
If you would like to place an order over the phone, please call us at (844) 300-2193 (9am - 5pm PST).
The TheraWand brand is under new management and we are planning the production of the V-Wand with the same superior quality as as the new LA-Wand. We are hoping to have availability of the V-Wand by the end of this year.
In order to overcome the back orders we faced in the past, and continue producing a high quality product, our manufacturing processes needed rebuilding from the ground up with cutting edge solutions. This meant potentially pausing production and we are meeting that challenge now. While we worked to avoid a product availability interruption, this interruption manifested anyway. Navigating through Covid-19 has played a part in contributing to longer delays.
We do encourage anyone who may be interested in the V-Wand to give the LA-Wand
a try. We are confident you will not be disappointed.
The LA-Wand can function exactly in the same fashion as the V-Wand! The LA-Wand also has dual ends. In fact, there is more of a difference in these ends giving a broader abilities.
The LA-Wand's,'bobbled' end is exactly the same width as the overall width of the V-Wand. And makes a very good 'handle' when using the thinner end. With it's thinner end of 5/8" inches, this wand was still the most purchased for female use. Because of the thinner release-end, this wand was purchased most often for male use as well. The thinner end is seen as less intimidating for insertion with tight vaginal issues and more. The upgraded LA-Wand's 5/8" inch end is now more rounded and less tapered (or pointy) as it was and has a more comfortable appearance.
Thank you very much for your inquiry! The new Trigger Wand will be available after March 2022.
You can be assured that we will continue to provide excellent quality products. We will continue to provide updates about product availability and information on our site. If you would like email updates, please provide your email and we will do so.
Thank you for your patience.
Pre-orders can be placed now and will be shipped on a first come first served
basis. All pre-orders will ship about two weeks before orders placed once regular availability is launched. We anticipate orders to ship between the beginning and mid-October.
Pre-order retail pricing is 20% off at $34.95 each. When normal production and availability begins the price will increase to $42.95. We will also be sending out discounts for some awesome products and services to anyone who pre-orders. Some of these may come at a savings of potentially hundreds of dollars.
We offer two shipping tiers within the US, Alaska and Hawaii included. Free shipping takes 3-4 days to most regions and expedited 1-2 Day shipping is a flat rate of $7.00*. The stated time frame is accurate for 95% of the US. Some places may take 5-7 business days for free shipping and 2-3 business days for expedited. We automatically select the best carrier for your order. Our partners include UPS, USPS, Fed Ex and a few other local carriers.
Pre-Ordering is available now and your order will ship on or around the end of September to mid-October. Full availability will be in the middle of October. We do ship to many different countries. Most shipping takes around 5-10 days. VAT fees may be due in areas outside of the EU, Canada and Australia and are the sole responsibility of the buyer.
The time and cost of shipping depends on your specific region. You can simply add the items you would like to your cart, enter in the required information and before payment is required you will see a full list of options with times and costs.
If you are located outside of the US please click here to see pricing in your
local currency. If you do not see your location listed choose the
location nearest you.